Enterprise Hardware/OS Requirements
NOTE: Actual requirements can vary depending on the number of concurrent console users, CTI monitored devices and plugins.
Follow this link to the most current list of requirements: https://app.box.com/s/qwhgja2m7qsrd32tfpft
Client-based deployments: Four cores
WebConsole deployments: Four (4) or more cores
- 4GB RAM (8 recommended)
- 100GB HDD (free space with base OS)
- 1 GigE LAN
- 125ms sustainable connection between client machine and VPServer
NOTE: If you are planning on installing SQL Server on the VPServer you must have eight (8) cores allocated
Cisco TSP-supported Windows Operating System
- CUCM 10.5
- Server 2008R2 or Server 2012
- CUCM 11.5
- Server 2012, 2016 (2008 R2 is still supported)
- CUCM 12.5
- Server 2012, 2016
Stand-Alone “Lite” Console Deployments
VistaPoint “Lite” Console must be installed on the operator’s Windows 7/8/10 PCs.
- Follow this link to review the “Lite” Installation Guide: https://app.box.com/s/qwhgja2m7qsrd32tfpft
- You must be logged on with local administrator rights for installation and configuration
Cisco UCM-Specific Requirements
Cisco TSP (this must always match the Cisco UCM/BE6/7K version)
Click to review the Cisco TSP Table
Please download and read these guidelines before proceeding:
Deploying VistaPoint with Cisco UCM/BE67K: Click Here to download PDF
Cisco Configuration Guide for VistaPoint: Click Here to download PDF
NOTE: VistaPoint is Cisco approved for co-residency on BE6/7K
VistaPoint Client Hardware Requirements
- 2.5GHz Processor or equivalent
- 125 ms sustainable connection to the VPServer
- 4 GB Memory
- 100/1000 Mbps (gigabit ethernet)
- 5GB space on hard drive
- Mouse, keyboard, monitor (19″ monitor or larger is recommended)
- Operating Systems:
- Windows XP Pro w/SP2
- Windows 7
- Windows 8
- Windows 10
- Citrix
The operator’s PC connects to the VP Server using TCP Ports 8001 and 8002.
Note: If you are using a software firewall, create the exemption rules for the client to allow outbound communication to the VistaPoint Server.