Agent Console – CAD


Embedded CAD allows operators/agents to log in/out of queues quickly and efficiently. Includes elements of CAD, providing single-user interface to UCCX agents.

NOTE: WebConsole supports iQ’s Finesse Widgets allowing agents to log in/out of UCCX/E.

  • Embedded CAD
  • Quick log-in/out
  • Includes features contained in Console Companion

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