VistaPoint Enterprise Console

  • VistaPoint Console CompanionConsole Companion showing the Call List and Busy Lamp Field
  • VistaPoint Console CompanionConsole Companion showing the Call List and Busy Lamp Field and Phone Book
  • VistaPoint Console CompanionConsole Companion showing the Call List and Busy Lamp Field, Phone Book, Call Park Panel, and Hunt Pilot Queue panel
  • VistaPoint Console CompanionConsole Companion showing the Call List and Busy Lamp Field, Phone Book, and Call Park Panel
  • VistaPoint Console CompanionConsole Companion showing the Call List and Busy Lamp Field, Phone Book, Call Park Panel, Hunt Pilot Queue panel, and a “connected” call displaying calling party information
  • VistaPoint Console CompanionConsole Companion showing the Call List and Busy Lamp Field, Phone Book, Call Park Panel, Hunt Pilot Queue panel, with the call now “parked” and the Call Park Panel displaying calling party information within the Call Park Cell.
  • VistaPoint Console CompanionConsole Companion showing the Call List and Busy Lamp Field, Phone Book, Call Park Panel, Hunt Pilot Queue panel, and an offering call being identified as a call for “Customer Support”
  • VistaPoint Console CompanionConsole Companion showing the Call List and Busy Lamp Field, Phone Book, Call Park Panel, Hunt Pilot Queue panel, now “connected” to the Support Call and notice that the Customer Support BLF Group was automatically displayed when the call was answered.
DESCRIPTION

Console Companion is a Windows-based console that is installed on the operator’s PC and connected to the VistaPoint Enterprise server. Each user can modify the console’s layout to meet their own needs to include importing speed dials from their old Cisco AC. VistaPoint Enterprise is compatible with Cisco UCM, /BE6/7K. An HA option is also available for mission-critical deployments.

  • Optional ACD Module w/Reporting
  • Windows XP pro, 7, 8, or 10
  • Citrix and Terminal Services are supported
  • Up to 100 Consoles per VPServer

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