Built-in call control, emergency 9-1-1 alerts, ability to update status, browser-based busy lamp field, and many other features are included with this low-cost add-on tool.
Important Note: Status updates are persistent and remain active even when the user’s PC is off-line. Console users can update an individual’s status when necessary.
- Click-to-Call Contacts
- Integrated with AD & UCM directories
- Parked call notifications
- Update Status Notes
- Browser-based BLF