Extends VistaPoint’s technology to every employee’s desktop. The DeskBar delivers click-to-call from within AD or the Cisco UCM directory. When an operator parks a call the DeskBar user will receive a parked call notification and is able to redirect to voicemail or “swap” between active and parked call.
Built-in call control, emergency 9-1-1 alerts, ability to update status, browser-based busy lamp field, and many other features are included with this low-cost add-on tool.
Important Note: Status updates are persistent and remain active even when the user’s PC is off-line. Console users can update an individual’s status when necessary.
- Emergency 911 Alerts
- Click-to-Call Contacts
- Integrated with Active Directory
- Integrated with CUCM directory
- Receive Parked Call notifications
- Insert Custom Status Note
- Browser-based BLF