WebConsole showing the Call List and multiple Busy Lamp Fields
WebConsole showing the Call List and Busy Lamp Field and Phone Book
WebConsole Companion showing the Call List and Busy Lamp Field, Phone Book, and Call Park Panel
WebConsole showing the Call List and Busy Lamp Field, Phone Book, Call Park Panel, and Hunt Pilot Queue panel
WebConsole showing the Call List and Busy Lamp Field, Phone Book, Call Park Panel, Hunt Pilot Queue panel, and an offering call being identified as a call for “Customer Support”
DESCRIPTION
WebConsole is a browser-based attendant console that runs inside Firefox, Chrome, Safari, or IE. With centralized administration , you never need to touch the operator’s PC. WebConsole offers many additional features to include Jabber, WebView, and support for add-on modules like Call Queueing, Reporting, Finesse Widgets, Call Tracker, Call Assist, and Secure SMS messaging.
- Server-Only Installation
- Use Cisco Phone, Jabber, or IPC
- Centralized Administration and Configuration
- Perform system-wide upgrades in under 10 minutes