Holiday Hours: We will be closed December 26th and January 2nd so that our staff can be with their families. However, our emergency hotline will be operational should you need emergency assistance during this period.
If you have recently upgraded your Cisco UCM and having trouble getting VistaPoint to connect, please download and review this document:
Click to search our Knowledge Base for solutions to common issues.
For live technical assistance during normal business hours.
For help configuring your system, to obtain upgrade to an existing system, or for general questions on your existing VistaPoint system, please choose one of the following:
- Phone: 1-209-245-5500, x1401
- E-mail: firstname.lastname@example.org
Monday through Friday 5:00 AM – 5:00 PM Pacific Standard Time excluding company holidays.
Contact email@example.com to schedule an appointment for non-business hours upgrades (service fees may apply)
For out of service emergencies during non-business hours, use our “Emergency Hot Line” to leave a message and have someone contact you.
Note to EMEA Customers
Emergency assistance during iQ’s non-business hours can be obtained through our affiliate office located in Kaunas, Lithuania.
- Office: +370 37 352705
- Fax: +370 37 352718
- Email: firstname.lastname@example.org