Our Products

VistaPoint Enterprise is compatible with Cisco UCM v10.5 – 14 Compatible

VistaPoint Suite of Console and Solutions

for Cisco Unified Communications Manager

Comprehensive solutions, fully integrated with Cisco UCM and Cisco Unity

Attendant Consoles Designed by our Customers
View All VistaPoint Consoles

Stand-Alone “Lite” Console

No server needed, installs in under 10 minutes


Enterprise Console Companion

Windows-based Attendant Console


Enterprise WebConsole

Browser-based Console runs in Firefox, Chrome, Safari, or IE (not recommended).


Healthcare Console

Console designed for the Healthcare Industry


DeskBar w/Corporate Directory

Click-to-Call Enterprise Phone-book, Status Notes, Alerts, and more!


Finesse Widgets

Embedded into WebConsole to provide Single Pane of Glass for CCX/E Agents


AD and CUCM Directories, call control, BLF, with click-to-call features.
A range of plug-in software that is compatible with third-party products such as TigerText, InformaCast, HL7, Microsoft Lync/365, Google Calendar and more.
VistaPoint Enterprise is a suite of applications, interfaces, widgets, and modules. Connectors support multiple data sources such as FHIR-HL7, LDAP, UCM, ODBC, csv, and much more.
IQ APIs integrate our technology with third-party CRM applications to support locating and displaying the caller’s record “screen pop.”
VistaPoint Enterprise can be deployed with the HA option to provide automatic Console fail-over (without dropping any calls) and support hundreds of “concurrent” consoles. Customers can make use of the SQL Express database or their own licensed SQL server for greater security and maintenance.

Key Benefits and Features

With 10,000 global deployments, clients around the world are benefiting from VistaPoint

    • Transparently migrate from CallManager v.8.x, to v12.0
    • Fully integrated with Cisco Jabber (Presence and IM services)
    • Integrated with Microsoft Exchange/365 (calendar and status)
    • Integrated with Google (calendar)
    • Integrated with Active Directory (quickly locate and route calls)
    • Integrated with Cisco UCM Directory (combine AD with CUCM directory)
    • 9-1-1 Emergency Call Alerts (9-9-9 in the UK)
  • Citrix and Terminal Services Fully Supported
    • Robust Call Routing and Queuing w/ Reports
    • Concurrent Licensing (reduced deployment costs)
    • Compatible with VMware ESXi6 and Microsoft Hyper-V
    • Windows Server 2012 and 2016
    • 100 Consoles per VistaPoint server
    • Optional HA Server is available
  • Healthcare Package (HL7, SMS, Code Calls)