VistaPoint “Lite and Enterprise are fully compatible with all Cisco UCM Platforms
VistaPoint Attendant Consoles
Performance, Scalability, Resiliency, and Ease-of-use.
Best in class Cisco attendant consoles for Cisco Unified Communications Manager (CallManager)
VistaPoint Cisco attendant consoles have been deployed on thousands of desktops around the world. Robust features like presence-based phone-book, built-in presence and a call control, support for Cisco phones, Jabber, and IP Communicator. Designed for switchboard operators, receptionists, executive secretaries, supervisors, and IT personnel, VistaPoint is today’s standard for Cisco attendant consoles.
take a closer look in the video below
VistaPoint Key Features
-
- 9-1-1 Emergency Call Alerts
-
- Compatible with ALL versions of UCM and BE6K v6.x through v14
-
- Built-in ACD for powerful call routing/queuing with web-based reports
-
- Compatible with MAC using VMWare Fusion or Chrome
-
- Integrated with Cisco Jabber (monitor status and availability)
-
- Fully integrated with InformaCast Advanced Server
-
- Integrated with Exchange/365
-
- Integrated with Google Calendar
-
- Presence-based Phone-book supports: LDAP, CUCM, CSV, ODBC, HL7
-
- Scalability: 100+ Attendant Consoles per VistaPoint Server
- Concurrent licensing reduces deployment costs
-
- VistaPoint server is Windows 2012/2019 (VMWare, Hyper-V)
-
- Windows Consoles can be run on Windows OS, Terminal Server, VMWare View, Citrix, and MS Surface Pro
-
- Operators can use phone, mouse, and/or keyboard to answer and process calls.
-
- When application is off-line the phones will function
-
- Flexible call routing using CUCM Native Queuing or shared lines
-
- ACD Module for call queuing, distribution, reporting is available
-
- Designed for multi-site, multi-cluster deployments
-
- HA option is available
- Enterprise-Wide Busy Lamp Field (BLF)