Why VistaPoint?

VistaPoint “Lite and Enterprise are fully compatible with Cisco UCM v11.5(1) CompatibleCisco Co-Residency Approved!

VistaPoint Attendant Consoles

Performance, Scalability, Resiliency, and Ease-of-use.

Best in class Cisco attendant consoles for Cisco Unified Communications Manager (CallManager)

VistaPoint Cisco attendant consoles have been deployed on thousands of desktops around the world. Robust features like presence-based phone-book, built-in presence and a call control, support for Cisco phones, Jabber, and IP Communicator. Designed for switchboard operators, receptionists, executive secretaries, supervisors, and IT personnel, VistaPoint is today’s standard for Cisco attendant consoles.

take a closer look in the video below

VistaPoint Key Features

  • 9-1-1 Emergency Call Alerts
  • Compatible with ALL versions of UCM and BE6K v6.x through v11.5
  • Built-in ACD for powerful call routing/queuing with web-based reports
  • Compatible with MAC using VMWare Fusion or Chrome
  • Integrated with Cisco Jabber (monitor status and availability)
  • Fully integrated with InformaCast Advanced Server
  • Integrated with MS Lync 365 and Exchange/365
  • Integrated with Google Calendar
  • Presence-based Phone-book supports: LDAP, CUCM, CSV, ODBC
  • Scalability: 100+ Attendant Consoles per VistaPoint Server
  • Concurrent licensing reduces deployment costs
  • VistaPoint server is Windows 2008/2012 (VMWare, Hyper-V)
  • Windows Consoles can be run on XP Pro, Win 7 or 8, Terminal Server, VMWare View, Citrix, and MS Surface Pro
  • Operators can use phone, mouse, and/or keyboard to answer and process calls.
  • When application is off-line the phones will function
  • Flexible call routing using CUCM Native Queuing or shared lines
  • ACD Module for call queuing, distribution, reporting is available
  • Designed for multi-site, multi-cluster deployments
  • HA option is available
  • Enterprise-Wide Busy Lamp Field (BLF)

VistaPoint Offers a Suite of Solutions
View All VistaPoint Consoles

Stand-alone Cisco attendant console

No dedicated server, installs in minutes

Details

Client-Server Cisco attendant console

Scalability to 600+ consoles per server

Details

WebConsole

Browser-based Cisco attendant console runs in Firefox, Chrome, or IE

Details

Agent Console

Embedded CAD allows operators/agents to log in/out quickly

Details

DeskBar

Extends VistaPoint technology to every employee’s desktop

Details