Modules

Suite of Add-On Modules VistaPoint Enterprise

Comprehensive modules and features, fully integrated with VistaPoint Enterprise


ACD Module w/Reports


Call Tracker Module


Call Assist Module


DeskBar


Finesse Widgets

 

VistaPoint Enterprise Features

With 10,000 global deployments since 2002, our customers have been able to seamlessly upgrade their CallManager without having to repurchase VistaPoint software….ever!

  • Easily migrate from CallManager v.8.x through CUCM v12.0
  • Fully integrated with Cisco Jabber (Presence and IM services)
  • Integrated with Skype for Business
  • Integrated with Exchange/365 (calendar and status)
  • Integrated with Google (calendar)
  • Integrated with Active Directory
  • Integrated with Cisco UCM Directory
  • FHIR-HL7 Integration to EMR/EHR
  • Phonebook w/connectors to AD, ODBC, .csv, and HL7
  • ACD Module Call Routing/Queuing and Reporting
  • HIPPA-compliant SMS Messaging 
  • Concurrent Licensing
  • Compatible with VMware ESXi 4-6, and Hyper-V
  • Server runs on Windows 2008, 2012, or 2016
  • 100 client-based Consoles per VistaPoint server
  • HA option available
  • SQL Express 2014 or your licensed SQL Server (does not need to reside on same server)