Modules

Suite of Add-On Modules VistaPoint Enterprise

Comprehensive modules and features, fully integrated with VistaPoint Enterprise


ACD Module w/Reports


Call Tracker


Call Assist


DeskBar


Finesse Widgets

 

Enterprise Features

With 10,000 global deployments, clients around the world are benefiting from VistaPoint Enterprise

  • Easily migrate from CallManager v.8.x through CUCM v12.0
  • Fully integrated with Cisco Jabber (Presence and IM services)
  • Integrated with Skype
  • Integrated with Exchange/365 (calendar and status)
  • Integrated with Google (calendar)
  • Integrated with Active Directory
  • Integrated with Cisco UCM Directory
  • FHIR-HL7 Integration to EMR/EHR
  • Phonebook w/connectors to LDAP, ODBC, .csv, and HL7
  • ACD Module Call Routing/Queuing and Reporting
  • HIPPA-compliant SMS Messaging via TigerText
  • Concurrent Licensing
  • Compatible with VMware ESXi 4-6, and Hyper-V
  • Server runs on Windows 2008, 2012, or 2016
  • 100 client-based Consoles per VistaPoint server
  • HA option available
  • SQL Express 2014 or your licensed SQL Server (does not need to reside on same server)